Terms of Service

Last updated: October 2024

This document is a template and requires review by qualified legal counsel before use in production. It should not be considered legal advice.

Acceptance of Terms

By accessing or using RelayAI, you agree to these Terms. If you disagree, do not use the service.

Description of Services

RelayAI provides AI-powered business communications: automated call answering, lead qualification, appointment scheduling, call recording and transcription, and related services.

Account Registration

Accurate registration info required. You are responsible for maintaining confidentiality of credentials and all activities under your account.

Billing and Payment

Monthly or annual subscriptions. Fees non-refundable except as required by law. 30 days notice for pricing changes. You authorize recurring charges to your payment method.

Acceptable Use

You agree not to: use for illegal purposes, abuse or disrupt the service, gain unauthorized access, reverse engineer, resell without authorization, or make harassing or fraudulent calls.

Intellectual Property

RelayAI and its features are owned by RelayAI, Inc.. You retain ownership of data you upload.

Termination

We may suspend or terminate for violations. You may cancel anytime via account settings. Upon termination, your right to use the service ceases immediately.

Limitation of Liability

Service provided "as is" without warranties of any kind. RelayAI, Inc. shall not be liable for indirect, incidental, special, consequential, or punitive damages. Total liability limited to the amount paid in the twelve months preceding the claim.

Indemnification

You agree to indemnify and hold harmless RelayAI, Inc. from claims, damages, or expenses arising from your use or violation of these terms.

Governing Law

Governed by the laws of the State of Delaware, without regard to conflict of law provisions.

Changes to Terms

We may modify these terms. Continued use after changes constitutes acceptance.

Contact Us

Questions? Contact us at support@relayai.com. RelayAI, Inc..