Platform Features

Everything you need to never miss a call

RelayAI is a complete AI communications platform — from answering your first call to booking appointments, qualifying leads, and integrating with the tools you already use.

Core Call Answering

Your AI receptionist picks up every call instantly — day or night, weekday or weekend. Custom greetings, intelligent routing, and multi-line capacity mean no caller ever hears a busy signal or goes to voicemail.

  • 24/7 live answering — never miss a call, even after hours
  • Customizable greetings and call flows
  • Intelligent call routing to the right team member
  • Multi-line support for high-volume businesses

AI Voice

Powered by the latest conversational AI, callers interact with a voice that sounds natural and professional. Choose from multiple voices, accents, and personality styles to match your brand.

  • Natural conversational AI that callers love
  • Multiple voice options and accents
  • Bilingual support (English and Spanish)
  • Personality customization (professional, friendly, etc.)

Knowledge & Training

Feed your AI agent the information it needs to represent your business accurately. Upload FAQs, service details, pricing, and policies — the AI learns and improves with every interaction.

  • Custom knowledge base with your business information
  • FAQ training for accurate responses
  • Business-specific terminology and responses
  • Continuous learning from call interactions

Scheduling

Let callers book, reschedule, or cancel appointments directly on the call. Real-time calendar sync ensures there are never double-bookings, and automated confirmations keep everyone on the same page.

  • Real-time calendar integration
  • Appointment booking during calls
  • Automated confirmation messages
  • Buffer time and availability management

Team Management

Collaborate across your organization with granular role-based permissions, live transfer capabilities, and instant notifications so the right person is always in the loop.

  • Role-based access control
  • Warm and cold call transfer
  • Real-time team notifications
  • Multi-location support

Analytics

Understand your call volume, conversion rates, and AI performance at a glance. Drill into trends, export data, and use insights to optimize your communication strategy.

  • Call volume and trend tracking
  • Lead conversion metrics
  • AI performance scoring
  • Exportable reports and dashboards

Integrations

Connect your existing tools and workflows seamlessly. Sync calendars, push leads to your CRM, trigger automations through Zapier, or build custom integrations with webhooks.

  • Google Calendar sync
  • CRM integration (HubSpot, Salesforce)
  • Zapier automation for 5,000+ apps
  • Webhook support for custom workflows

Ready to get started?

Join thousands of businesses that never miss another call with RelayAI.